House Rules & Procedures
The House Rules & Procedures document was updated in June 2017. The updated version in English is below.
RIA House Rules & Procedures Revised June 2017 (PDF 1.16MB)
The following is the Report of the Group to review the RIA House Rules and Procedures with particular reference to the complaints procedure.
Arising from the report and in accordance with its findings, the revised house rules were submitted to the National Adult Literacy Association for proofing in relation to simplicity of language. The house rules were then recirculated to the members of the review group and final approval on the text was received in November 2009. A programme of information and dissemination to residents and staff of all accommodation centre about the house rules began in April 2010, and all residents, individually, or as part of a household, were issued with a copy.
Report of the Working Group to Review RIA House Rules & Procedures (83KB)
Other Languages:
The updated House Rules & Procedure document has been sent for translation into the 11 other languages previously published. When these are returned those versions will be published here. In the meantime, the previously existing translations are below
RIA House Rules & Procedures (Albanian) (PDF - 7.7MB)
RIA House Rules & Procedures (Amharic) (PDF - 7.2MB)
RIA House Rules & Procedures (Arabic) (PDF - 6.2MB)
RIA House Rules & Procedures (Bengali) (PDF - 6.0MB)
RIA House Rules & Procedures (Farsi) (PDF - 6.1MB)
RIA House Rules & Procedures (French) (PDF - 7.6MB)
RIA House Rules & Procedures (Portuguese) (PDF - 7.4MB)
RIA House Rules & Procedures (Punjabi) (PDF - 7.7MB)
RIA House Rules & Procedures (Romanian) (PDF - 7.5MB)
RIA House Rules & Procedures (Russian) (PDF - 7.6MB)
RIA House Rules & Procedures (Urdu) (PDF - 6.8MB)
In choosing the languages for translation, RIA looked at the nationality profile of residents in the centres, and opted for languages that would cover the broadest number of residents, either as a first language, or as 'linguas francas'.
Where demographic changes take place in RIA's nationality profile, consideration may be given to translations into additional languages.