House Rules & Procedures (1 of 2)

House Rules & Procedures (2 of 2) 

The following is the Report of the Group to review the RIA House Rules and Procedures with particular reference to the complaints procedure.

Arising from the report and in accordance with its findings, the revised house rules were submitted to the National Adult Literacy Association for proofing in relation to simplicity of language. The house rules were then recirculated to the members of the review group and final approval on the text was received in November 2009. A programme of information and dissemination to residents and staff of all accommodation centre about the house rules will begin at the end of April.

Report of the Working Group to Review RIA House Rules and Procedures